Privacy Policy
Last updated: [Insert Date]
Rachel Serrano (“we,” “our,” or “us”) is committed to protecting your privacy when you purchase products from our website. This Privacy Policy outlines how we collect, use, and protect your personal information during the checkout process and digital download of our books.
1. Information We Collect
When you purchase a digital book from our website, we collect the following information:
- Personal Information: Name, email address, billing address, and payment details.
- Transaction Information: Details of your purchases, such as the product you bought and the transaction date.
2. How We Use Your Information
We use the information collected for:
- Order Fulfillment: To process your purchase and provide you with the digital download.
- Communication: To send you order confirmation, download instructions, and any necessary updates regarding your purchase.
- Customer Support: To assist you with any inquiries, issues, or refunds related to your order.
3. Payment Information
We do not store or have access to your full payment details. All transactions are processed through secure third-party payment processors (e.g., PayPal, Stripe), which adhere to strict data security standards.
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist in processing your payments or fulfilling your order. These third parties are required to keep your information confidential.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
6. Cookies
Our website may use cookies to enhance your shopping experience. Cookies are small files stored on your device that help us understand your preferences and improve website functionality. You may disable cookies in your browser settings, though this may affect certain features of the website.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal data, where applicable.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the date of the latest update will be reflected at the top.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us